vegan survive - who we are, about us | vegansurvive.com

About us & Q&A

vegansurvive – is a brand new vegan clothes shop, made with love and care. We offer you 100% cotton t-shirts made with unique high-quality prints and low price as well.

Clothes are made with attention to details, modern European standards and templates. It will fit to everyday wearing. Thanks to our clothes, not only will you feel yourself comfortable and look gorgeous, but also remain true to yourself!

In our website you can choose suitable clothes to you and place your order. Once your order confirmed, you’ll receive an email message with payment info. After payment, we’ll carefully pack your clothes and send it to the nearest working day of the post office of Russia.

Q&A

Who we are

In Russia, we are known as the creators of one of the biggest communities called vegan survive (нищее веган выживание – in Russian), where we post cheap vegan recipes and food. We decided to move forward and improve our community and, by extension, created this online vegan shop, where you can buy cheap, but quality clothes.

At the current moment, our range includes only two t-shirts with our logo. In the future, if we have success in our sales, we’ll extend our range and add new prints, also we’ll add new stuff like backpacks. We’ll always use rule “cheap, but qualitative” :). We strongly welcome placing links to our online shop and we’ll be happy to expand our capabilities while number of site customers increasing, moreover, we are open for cooperation. Especially we’ll be glad to get clients from foreign countries, for this purpose we specially translated the entire site into English.

Registration, order placing, payment

Q: How to register?

A: You’ll be registered automatically once you placed your order. Your credits (login and password) will be send to the specified email address (do not forget to check spam folder).

 

Q: How to place an order?

A: Choose the product, its size (size grid is available on the product page), amount and press Add to cart button. The product will be added to your cart, after that you can continue your shopping or place an order via cart.

Highly significant! Before placing an order, check the product size, so that you don’t confuse and buy oversized product.

 

Q: How to make a payment?

A: Payment details will be send to your email after we begin your order processing. After you received payment details, you have 24 hours to make a payment, or else your order will be automatically canceled. On top of that, you have to pay bank fees by yourself (usually, it’s only 1% of amount).

 

Q: Which payment methods do you accept?

A: Bank transfer, WebMoney, cryptocurrency (BTC/ETH) are acceptable. Please, write your preferred method in Comment section on Checkout page.

Delivery

Q: When will you send me my order?

A: On the payment day or in the next day. In rare cases, like public holidays, order delivering might be delayed a bit. Anyway, we’ll send your order at most after 72 hours after payment received.

 

Q: When will I receive my order?

A: It’s up to post office of Russia :). Generally speaking, it takes 10-14 days to receive an order. Anyway, we’ll send you the order tracking ID, so that you can track your order.

 

Q: I’m not from Russia, will I receive the order?

A: Sure! We can send your order in any acceptable (for Russia Post) place. Chances are, you live in acceptable country.

Care of clothes, sales

Q: How to take care of clothes properly?

A: If you don’t have an extra label on your product, by default, you shouldn’t wash your clothes with temperature above 40 degrees Celsius. Prints can withstand about 40-50 washes.

 

Q: Do you have any sales or special offers?

A: Yep! Once you received your first order, you’ll get your promocode with sale. Only you can use that offer.

 

Q: Can I iron prints?

A: No!

 

Q: I have extra questions or I want to work with you!

A: We are open for your questions and offers alike, our contact email: support@vegansurvive.com

Receiving orders

Round the clock

Orders processing

Mon – Fri 11:00 18:00
Sat 12:00 17:00
Sun If possible (: